Knowledge Management Institute

Information Architecture/ECM Certification

Next Class: September 13-14, Washington DC

Welcome to the Certified Knowledge Specialist (CKS) in Information Architecture and Enterprise Content Management (ECM).


Have your ever experienced a situation when you just can't find
that document on your content management system or a specific
job aid, standard operating procedure or knowledge article in your knowledge repository?

Maybe you're using a system or website, where the navigation and namings do not match what you do or how you perform your job.

Or worse, your organization has different names for the same or similar content and you are not sure you found or are using the correct content.

A proven cure for these common issues is to implement an information architecture that will drive a user centric taxonomy, metadata and associated keywords to enable consistent labeling, organization, categorization and “findability” of your content.


Content managers needing to grow in the field of Information Architecture (AI) and Enterprise Content Management (ECM), specifically:

  • User Interface/Experience Designers
  • Search Analysts, Information Classification Specialists
  • Anyone with a Library Science background, Records Management, and Information Architecture
  • Plus - users of CM tools and Knowledge Management tools (such as eGain, Oracle KM, SharePoint, Tridion) will also benefit from taking this course.


Upon completion of the course, participants will be able to:

  • Understand the principles of Information Architecture
  • Understand how to develop and apply an Information Model, Taxonomy and Metadata Schema
  • Understand the use and application of metadata
  • Understand the principles of card sorting and how to conduct a Card Sort
  • Understand how IA plays a key role in search and the overall user experience
  • Understanding Content Governance and its role in Information Architecture

Topics Covered

  • Information Architecture Principles: Information modeling, Building Taxonomies from the Information Model, Metadata development and use
  • Conducting the Card Sort
  • Search Engine Optimization (SEO)
  • IA and the User Experience
  • Content (Information and Knowledge) Governance Principles and Practices

   KM-IA Toolkit Included --  Each student is provided a “KM-IA Toolkit” – including templates,
   guidelines, PowerPoint presentations, and sample work products.  This helps ensure all participants
   are productive by Day One
 at implementing IA methods in their organizations.

Course Overview PDF (downloadable, printable)...

Meet your Instructor

  Dr. Anthony J Rhem serves as the President of A.J. Rhem & Associates, Inc., a privately held
  Information Systems Integration and Training firm located in Chicago, Illinois. Dr. Rhem is an
  Information Systems professional with over thirty (30) years of experience, a published author,
  and educator, presenting the application and theory of Software Engineering Methodologies,
  Knowledge Management, and Artificial Intelligence.

  In addition, Dr. Rhem serves as Professor of Knowledge Management and Director of Research at The Knowledge Systems Institute - Master of Science Knowledge Management. 

    In this video, Dr. Rhem briefly discusses "findability" 


Certification Formats: Blended (Online / Live Class) or Online Only

Blended: E-learning (10 hours) + Live Class (2 days), Exam and Certificate 

Certification via Self-paced E-Learning - from your desktop! (Asynchronous).  Students take the "KM Foundation" and "IA Master Course" online.      Full designation:  CKS - Information Architecture


Online: E-Learning (self-paced, 20 hours), Exam and Certificate
Blended students take the KMI "Foundation" course online, plus the 2-day IA Master class.  Note: past Grads (CKP/CKM) can bypass the "Foundation" course and take just the Master Class and exam.
Full Designation: CKS - Information Architecture


Pricing Options 

1.  CKS - Information Architecture for New Students

Students take the "KM401" (Foundation course) online, plus the 2-day Master Class in Info Arch, and combined exam for both programs.

Next Class: September 13-14, 2017, Washington DC,  USA
Tuition: $2,695

2. CKS - Information Architecture for Past Grads

Students take only the 2-day Master Class, plus exam, and earn their Certification.  The "KM401 - Foundation" program was taken already in the CKP/CKM.

Next Class: September 13-14, 2017, Washington DC,  USA
Tuition: $1,795


3.  The Online/E-learning Version of the CKS for Info Arch   

Now available!  Choose "Purchase Now" below for immediate access or "Request an Invoice" and we will send your invoice same day. 
Combines KMI's online "Foundation" course (KM401) with the online Master Course in Info Arch.  Online package includes Exam and Certificate (students may take the Exam as many times as necessary to pass - no extra charge), plus access to the KMI "Knowledge Hub" and other online communities - exclusively for Certification students.

Standard Rate - US$1995.00

Government/Military and Non-Profit Rate - US$1795.00


Call us (Free in US): 866-360-IKMI (4564), or email:
Outside US: 1 (757) 595-5658

We are standing by to help!

How to Contact Us

3554 Founders Club Drive, 
Sarasota, FL, 34240 (USA)

Phone:         (US) 1-866-360-IKMI (4564)


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