Knowledge Management Institute

Knowledge Transfer Process

Using The Knowledge Transfer and Continuity Methods for Results

The 2-Day Master Class required for CKS
Certification in Knowledge Transfer & Continuity

CKS Certification includes the Master Class plus KMI's 
"KM Foundation" Program.  Scroll down for details.

Introduction / Rationale

Due to the “baby boom” after World War II, many organizations are facing an upcoming increase in retirements. Similarly, most organizations have employee demographics where there are very few people to fill the 10-15 year gap between baby boomers and the Gen Y population. Organizations are faced with a difficult dilemma: is it wiser to wait for the wave of retirements and see how it plays out, or is it better to take immediate action?

The Knowledge Transfer and Continuity course ensures that unique and critical knowledge/capability is not lost during retirements or other workforce related changes (e.g. promotions, mergers and acquisitions, divestitures, job rotations, attrition, etc.). The four-step process is award-winning and externally validated. And, it comes with a financial calculation for Return-On-Investment for organizations seeking that important metric.


This CKS is designed for managers and leaders that can influence their organization to prepare for upcoming loss of unique and critical knowledge/capability. Often, these individuals are Human Resources leaders, managers, or business partners. Line managers, program/project managers, and functional leads will also find value and immediate impact in this course.

Learning Objectives

  • Learn and practice the 4-step Knowledge Transfer and Continuity process
  • Practice the 4-step Knowledge Transfer and Continuity process
  • Align the Knowledge Transfer and Continuity process to your current situation
  • Improve your individual facilitation skills and capability

In this course you will not only learn the process, you will compare the process to many other related processes for a deeper understanding of its value. You will also apply the process to your current situation and needs. We utilize an interactive approach to practice the process within the classroom in realtime with your peers. Finally, you will also receive helpful and impactful feedback from your peers and instructor with regard to your personal facilitation skills. 

Meet Your Instructor - John Hovell

    John Hovell earned his Certified Knowledge Manager certification in 2007.  He had
    been practicing knowledge management for nearly 10 years prior to earning the

    Mr. Hovell holds multiple degrees in Management Science and Information Technology.
    He earned his Organisation Development certification at Oxford, United Kingdom in
    2016.  He earned his Project Management Professional certification in 2008.  John has
    also published several chapters in books, as well as magazines and other publications.

John Hovell, once named "Top Young Trainer of the Year," is proud to offer an interactive approach based on individual readiness and needs. 

Learn more about John here...

Certification Options: 1) New Student Path, and 2) Past Grad Path

1) CKS - Knowledge Transfer and Continuity - for New Students

Audience: Students new to KM Institute, not previously Certified, who wish to earn this new CKS designation.

  • Part One:  Study the "KM401" course online, taught by KMI Chairman, Douglas Weidner 
  • Part Two:  Attend the Knowledge Transfer Master Class, taught by John Hovell​
  • Post-Class: Take the online exam covering content of both KM401 and the Knowledge Transfer class
  • Certification: Upon successful completion, you will be awarded the "CKS" designation

Next Class: Washington DC, 2018, TBD
Tuition: US $2,695

2) CKS - Knowledge Transfer and Continuity - for Past Grads

Audience:  Students *already* Certified by KMI who wish to earn an additional CKS designation.

  • Two-Day Workshop:  Attend the Knowledge Transfer Master Class
  • Post-Class: Take an online Certification exam covering content of the two-day Master Class
  • Certification: Upon successful completion, you will be awarded the "CKS" designation

Next Master Class:  Washington DC, 2018, TBD
Tuition: US $1,795


Contact KMI Customer Service:, or call 866-360-IKMI (4564)

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Sarasota, FL, 34240 (USA)

Phone:         (US) 1-866-360-IKMI (4564)


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