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Knowledge Management – A Primer and Catalyst to Support Digital Transformation

Feb 28, 2021   |  By Hank Malik and Jordan Richards

I have had the pleasure in writing three short articles to support the publication of my first book written with my good colleague and friend Jordan Richards. The three articles will cover the following areas that set context for the book as follows.

Part 1:  KM Primer – the Introduction

Part 2:  KM & Digital Transformation - the Connection

Part 3:  The Future for KM

 

5 Mistakes In Knowledge Management That Cost Your Business

Feb 14, 2021   |  By KMI Guest Blogger, Katherine Rundell

Initiating effective knowledge management in your organization often seems like a timely and complex procedure, but done right it can lead to powerful efficiency across all departments. However, this process often requires the confrontation of a number of significant challenges and there are common pitfalls that can ensure a project. Here are 5 mistakes that can cost your organization significantly when implementing knowledge management - awareness will enable you to prevent falling into these traps.

1) Doing Too Much At Once

The Importance of Knowledge Management in Marketing

Feb 10, 2021   |  By KMI Guest Blogger, Marie Barnes`

Knowledge management should be a common practice in all businesses, no matter the field and purpose. It’s useful for both the internal and external development of the company. Benefits include optimizing teamwork, teaching newcomers, improving sales, and reviewing results.

And in the age of raging pandemic, knowledge management gains a new form and becomes more essential than ever. KM techniques and strategies become more flexible and adapt to the changes COVID-19 brought. After all, the inability to travel and attend meetings forced organizations to change most of their tactics.

Using Design Thinking for Creating Scalable Knowledge Management Solutions

Feb 03, 2021   |  By KMI Guest Blogger, Ekta Sachania

Innovation is at the heart of any organization. All organizations strive towards:

  • creating products and services for improved customer experiences.
  • overcoming complex business problems using innovative processes and business models for increased impact and revenue.

In this era of digital disruptions and uncertainties, innovation is the key to create a competitive advantage and “design-thinking” is one of the most innovative tools to achieve Innovation and streamline organization knowledge.

Folksonomy for Knowledge Management 2.0

Jan 20, 2021   |  By KMI Guest Blogger, Ekta Sachania

One of the biggest challenges faced by most organizations is organizing, finding, and marking information in the knowledge repository in such a way that it is easily accessible as and when needed by the employees. The classical approach used widely is indexing documents to help users in deciding documents relevancy and retrieval. Classical methods comprise classification systems (taxonomies), thesaurus, and controlled keywords (nomenclatures) [Aitchison et al. 2004; Cleveland and Cleveland 2001; Lancaster 2003; Stock and Stock 2008].

Putting Knowledge at the Heart of our Development Strategy

Jan 19, 2021   |  By KMI Guest Blogger, Dr. Rezwan-Ul-Alam

It is heartening to note that discussion is taking place after the release of the 4th edition of the Global Knowledge Index (GKI), jointly produced by the UNDP and Dubai-based Mohammed bin Rashid Al Maktoum Knowledge Foundation. Bangladesh ranked low in GKI among 138 countries. Dr. Saleemul Huq, Director of the ICCCAD at IUB, in an op-ed in The Daily Star on December 30 rightly stressed the need for a "national consensus" to make the necessary paradigm shift to transform Bangladesh into a knowledge economy over the next decade.

The Role of Community Champions in Fostering a Successful Community of Practice

Jan 17, 2021   |  By KMI Guest Blogger, Ekta Sachania

Communities of Practice are collaborative networks (can be both formal or informal) depending on to foster sharing of ideas and knowledge outside the structured learning environment.

Communities are always developed around a certain skill, profession or learning purpose. In fact, a shared identity is the glue that binds the members of a Community together (Wenger, 1998).

Facilitating Knowledge Management Through Storytelling

Jan 15, 2021   |  By KMI Guest Blogger, Ekta Sachania

Quite often a good story is the best way to impart knowledge (Davenport and Prusak 1998).

Storytelling is the oldest technique of knowledge transfer and has been touted as the most effective medium to pass across a message to someone since we tend to memorize stories better than dry facts and can easily link them to our personal experiences. Medical technologies have also proved that storytelling is a natural way for brain to capture and retain information.

Unlocking Tacit Knowledge in Knowledge Management

Jan 07, 2021   |  By KMI Guest Blogger, Ekta Sachania

In the last two decades, the creation and enablement of knowledge as a source for an organization’s competitive advantage has been highly emphasized.  There has been a paradigm shift in how an organization's knowledge is now viewed and nurtured.

How Knowledge Management Leads to Cost Savings

Jan 05, 2021   |  By KMI Guest Blogger, Ekta Sachania

Knowledge Management is all about connecting people to people and knowledge enabling them to work better leading to a well-informed, efficient, and innovative workforce. Let's see below how it leads to cost savings for any organization.

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