Invest Level

This is the end-game of the initial strategic planning process.  Top mgmt financially commits to the design, justification (ROI), and funding of actual, initial KM strategies and ultimately (iteratively), to many individually justified, follow on strategic initiatives (KM Bulls). All strategies must align with organizational vision and mission, and link with other existing and anticipated strategic initiatives.            

As with the entire transformation itself, individual strategic initiatives (KM Bulls) have much higher probability of success if each project employs expertise vs. ad hoc or ‘trial and error’ techniques (i.e., ‘learn before’ applies here as well).  

Essential KM Team Skills: CKS-X