Knowledge Management Institute

What to Look for in a Knowledge Management Training Provider

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What to Look for in a Knowledge Management Training Provider

Sep 18, 2012  

As the 'knowledge age' continues to evolve, managers and CEOs are realizing that the true wealth of their organization lies in the knowledge of their people.  And pooling their knowledge together is really pooling their most valuable resources together, empowering the success and profitability of an entire enterprise.

The "Wealth" of Knowledge

As the “knowledge age” continues to evolve, managers and CEOs are realizing that the true wealth of their organization lies in the knowledge of their people.  And pooling their knowledge together is really pooling their most valuable resources together, empowering the success and profitability of an entire enterprise.

Knowledge Management Creates Wealth

Knowledge management harnesses individuals’ experiences and insights to bring many benefits to an organization, including higher quality and speed of service and product, greater efficiency, innovation, and problem solving, and increased connectivity, just to name a few.  KM professionals help train and instill the structures and culture of knowledge management throughout an organization. Fortune 500 companies often train and certify their own knowledge management leader through a quality KM training provider.

How to Choose a KM Training Provider

Choosing a provider for such an important, complex endeavor is key.  Here are some qualities to consider:

Format of Training -- Online vs. classroom: There are benefits to each, and both should be available. The depth and intimacy of a classroom experience is required at times, while the ease and availability of online portals is an excellent option at others.

Years of Experience – A quality provider should have plenty of experience, both to have a firm grasp on the complexities of the subject and to have assembled the framework of material, trainers, experts, and community of practitioners to ensure your lasting success.

Quality of Instructors – Instructors should be at the top of their field, with many years as trainers and instructors, as well as significant time in management, of both people and information.

Testimonials Provided – Client testimonials can reflect the true nature of their experience with a KM provider, and should be readily available.

Instruction Philosophy -- Lecture vs. interactivity:  Again, both should be offered in the KM training and certification process, with different levels available.  While nothing can replace the interactive learning process, a live lecture is the next best thing and can be more easily disseminated and completed at your own pace.

Post-Training Support – You want a provider who is there for your further questions, training, and support needs.  Needs you will almost always have.

Student Community – KM is about knowledge sharing!  The KM students should be no different; you want a community for support and insight among them as well.

KMI is the Best Choice

KM Institute is the #1 industry provider for Knowledge Management certification.  With many levels of on-line and in-person workshops, our educational institution was formed in 2004.  Our clients include many Fortune 500 companies and military branches, and our peerless dedication to researching, publishing, and sharing KM knowledge defines us.

Find out how KMI can help provide your organization with all the tools and training to excel in Knowledge Management.  Contact us today!

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Phone:         (US) 1-703-327-7096

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