Knowledge Management Institute

Our Blog

How would you like to be a Guest Blogger for KMI? Email us at: info@kminstitute.org and let us know your topic(s)!

Knowledge Management as a Tool for Improving Customer Satisfaction in Logistics

Mar 18, 2024   |  By KMI Guest Blogger Amanda Winstead

Logistics and supply chain organizations like any other company need to ensure efficient processes to deliver quality services and products to customers. In a rapidly evolving digital climate, knowledge management (KM) is the tool that can help logistics companies meet customer expectations concerning efficient communication, timely deliveries, transparent tracking, and undamaged products.

Optimizing Organization Functions with Knowledge Management (Part 1)

Mar 17, 2024   |  By KMI Guest Blogger Ekta Sachania

The goal of Knowledge management (KM) is not only to facilitate knowledge sharing for the optimization of resources, but also to improve efficiency, reduce the learning curve for new employees, foster innovation, and enhance overall performance across the board.

How Knowledge Management Can Set up Organizations for Sustainable Success

Mar 07, 2024   |  By KMI Guest Blogger Ekta Sachania

Knowledge Management (KM) is a powerful tool that fosters collaboration and knowledge sharing within organizations, leading to a more comprehensive understanding of business processes and the emergence of innovative solutions. However, is this alone enough to persuade stakeholders and company leaders to embrace a KM culture?

Top 10 Reasons Knowledge Managers Should Practice OD

Feb 28, 2024  

We recently asked KMI Instructor John Hovell why Knowledge Managers should practice Organization Development (OD) methods for a story we are doing, and he provided us with 
a new "Top 10" list...

FYI: John and Dr. Sharon Varney are teaching our next OD Certification class, Mar 18-20.  Details here...

Effective Techniques for Closing Organizational Knowledge Gaps

Feb 24, 2024   |  By KMI Guest Blogger Amanda Winstead

It’s a relatively well-understood concept that the more knowledge someone has, the better they can perform. This idea is especially true in the workplace. The professional knowledge an employee has will have a direct impact on their role and performance within the company.

Creating Knowledge Through Storytelling

Feb 19, 2024   |  By KMI Guest Blogger Ekta Sachania

Organizational knowledge is broadly classified into explicit and tacit. While explicit knowledge is tangible and is captured through processes, documentation, books, videos, etc, the fact is that this forms only a fraction of any organization’s knowledge while the rest of the knowledge bound to peoples’ experiences, intuition, insights, expertise, and personal conclusions is tacit knowledge. 

What's on the Knowledge Management Menu? The KM Services Menu Card...

Feb 17, 2024   |  By KMI Guest Blogger Ekta Sachania

Knowledge management extends beyond information management and has a significant impact on the organizational innovation quotient, customer services, and sales and delivery processes. Consequently, it plays a crucial role in determining the overall success of an organization and its ability to thrive in a competitive business landscape.

Lessons Learned to Become a Future Ready Organization

Jan 31, 2024   |  By KMI Guest Blogger Michael Sequeira

Lessons Learned are a rich source of knowledge. When applied in the right context they yield a valuable source of information that can become handy first-aid to dealing with some tough water logged situations. So what comes to your mind when someone speaks about Lessons Learned?

The best way to define something is to look at the Gold standard and below are three successful examples that most practitioners quote.

Knowledge Management as Enabler for Quick Response Teams (QRTs)

Jan 28, 2024   |  By KMI Guest Blogger Ekta Sachania

In today’s highly volatile and fast-paced world, quick-response teams play a crucial role in providing swift and effective actions. QRTs, comprised of highly skilled professionals, are at the forefront of emergency management. We have seen the important role QRTs played during the COVID-19 outbreak.
But how do we ensure that our QRTs are always well-equipped to act swiftly and decisively in dynamic situations?

It's a New Year - New KM Focus on AI and KM Integration

Jan 03, 2024   |  By KMI Guest Blogger Ekta Sachania

The KM / AI integration is the latest focus for all KM managers and rightly so.  It is imperative for organizations that still need to embrace this synergy to do so as we transition into the new year, 2024. 

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What's Coming Up

Organization Development Certification
Live Online, Mar 18-20; click here...

Certified Knowledge Manager (CKM) - Europe
Live Online, Mar 25-28; click here...

Innovation Management Certification
Live Online, Mar 26-27; click here...

Information Architecture Certification
Live Online, Mar 26-27; click here...

 

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