Knowledge Management Institute

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Taking an Agile Approach to Adoption

Oct 25, 2017   |  By Mary Little | Enterprise Knowledge LLC

Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you deliver based on what your employees truly need to help them get their job done.

In this presentation, you’ll learn how to develop, refine, and execute the following critical plans, which will ultimately maximize employee engagement with the “new way of doing things.”

Why People Fail to Share Knowledge

Oct 11, 2017   |  By Zach Wahl | Enterprise Knowledge

Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering a broad set of avenues for knowledge to flow up, down, and sideways throughout the organization.

Communication Techniques to Promote Adoption

Sep 27, 2017   |  By Katy Saulpaugh | Enterprise Knowledge

Take a moment to remember how you felt the last time you were surprised at work with an announcement of a big change. No, really – pause for a moment and think about it.

The Connection between AI and KM - Part 3 - Cognitive Computing Technology

Sep 14, 2017   |  By Anthony J Rhem | AJ Rhem & Associates, Inc.

In part one I examined the connection of KM and AI and how this connection has led the way for cognitive computing; while in part two I examined those industries that will or are soon to be disrupted by Cognitive Computing.  In this post I will examine those technologies that will lead in the disruption brought to many industries by the way of cognitive computing.

Maximizing and Measuring User Adoption

Aug 30, 2017   |  By Mary Little | Enterprise Knowledge LLC

Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will embrace it. This blog offers practical tips on how to maximize and measure user adoption to ensure that your new tool or process is fully embraced by those for whom you’ve designed it.

The Connection between Artificial Intelligence and Knowledge Management - Part 2

Jul 31, 2017   |  By Dr. Anthony J. Rhem | AJ Rhem & Associates, Inc.

The Disruption of Cognitive Computing

This is the second of a three-part post on the connection between Artificial Intelligence (AI) and Knowledge Management (KM). In this post I examine those industries that will or are soon to be disrupted by AI and KM, specifically in the form of Cognitive Computing.

The Connection between Artificial Intelligence and Knowledge Management

Jul 18, 2017   |  By Dr. Anthony J. Rhem | AJ Rhem & Associates, Inc.

This is the first of a three (3) part post on the connection between Artificial Intelligence and Knowledge Management.

KM: Lessons Learned from Pioneer 10

Jul 10, 2017   |  By Chris Holm, CKM | Director, Customer Success at Ellucian

Given the 45th anniversary to of its launch this year, what can we learn about Knowledge Management from Pioneer 10?

Defeating High Employee Turnover with Knowledge Management Tools

Jun 21, 2017   |  By Sandra Lupanava | ScienceSoft

In our last blog post, our featured author discussed how "knowledge change is not a technology project."  This week our author presents the case for the use of tech tools especially in dealing with issues of employee retention.  Endorsement of specific vendors by KMI should not be implied.

Implemented in organizations with high employee turnover, knowledge management tools are not only to facilitate knowledge accumulation and transfer but also to stimulate employees’ engagement and retention. Here how it works. 

Knowledge Change is not a Technology Project

Jun 07, 2017   |  By Rebecka Isaksson | Director, KM Adoption and Strategy | Microsoft

This article is referencing concepts and terminology common in “Knowledge Management” (“KM”) and “Adoption & Change Management” (“ACM”) and assumes that the reader has at least some experiences in one or the other. It also references the use of SW solutions and “collaboration tools” as a means to realizing organizational benefits, and value, of KM concepts.

I have inserted links to articles explaining some of the concepts where appropriate.

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