Knowledge Management Institute

Certified Knowledge Manager (CKM)

The Most Important, Industry-recognized Certification for Knowledge, Information and Content Managers Worldwide


The "CKM" is the Flagship Certification from the KM Institute; the top choice for Practitioners, Leaders and Managers of KM Initiatives.  Whether public or private sector, large or small – the CKM is the international standard for all KM Professionals.

Includes a proven methodology, plus the methods and techniques necessary for success.

Here's What's Coming Up (U.S. and International): 

*London and Bangalore CKM classes are 3 days vs traditional 5-day class.


Who Should Attend

The KM Institute CKM is the premier Certification program designed for those tasked to lead or improve KM initiatives; anyone interested in gaining a solid grasp of common KM principles at an advanced level with actual "hands-on" experience performing KM.

CKM Graduates range from newcomers to seasoned practitioners, including
(but not limited to):

  • Knowledge Managers
  • Content Managers 
  • Intranet / Database Mgrs
  • HR / Professional Development
  • Organizational Development 
  • IT and KM cross units
  • SharePoint (and proprietary CM) Admin
  • Talent Managers
  • Program / Project Managers
  • Quality Mgrs

Learn to...

  • Perform KM using proven tips/tools anyone can use!
  • Build Collaborative Environments; better communication, spark innovation
  • Transform your organization into a rapid-learning environment
  • Develop innovative ways to do Knowledge Mapping
  • Create the KM Vision for your company, including a solid strategy to get there
  • Initiate with your peers successful Communities of Practice
  • Discover usable, real-world KM principles and keys to success

Regardless of your organization's size, structure or purpose, we provide you with the knowledge and skills to lead successful, real-world KM initiatives.  No IT experience needed.  Whether you are new to KM or advanced, anyone can start!

How to Earn your Certification

  • Study-ahead, Pre-Class e-Learning Modules - All KMI CKM students gain access to the KM Institute LMS for a review of the CKM program content.  Students will study the first major Theme of the CKM (Theme 1 of 4), and there will be a live discussion on that content in class. 
  • Attend the CKM Workshop - typically a 5-day* face-to-face workshop where you participate in practical exercises and "hands-on KM."  Now offered in multiple locations throughout the world - click on our calendar of events, and choose the location and dates best suited for you.  Private workshops available for groups - see info below.
  • Complete the Online Post-Class Testing -  done entirely online, so you do not have to travel to a testing site. There are no additional fees, and, your Certificate is ready to print immediately after you pass. A score of 70% or better is necessary to pass, and you may retake the test - no charge - as many times as necessary to pass. Testing is part of your Certification package and there are no additional fees. 

*CKM Classes in London and Bangalore are just 3 days (vs traditional 5 days), with pre-class e-learning included.

Feedback from the Students...

About their experience...
     "I'm leaving very confident; very empowered..."

     Course Take-aways:  "I definitely got what I needed..."
     Thoughts on the Instructor:  "He's one of the best I've had..."


Student interviews conducted after a recent CKM Class in the Washington DC area.

Make New Connections with Your Peers...


                         Top: recent CKM Class; Boarding the limo bus for the Washington DC Tour (seasonal); lounging after class during "Happy Hour."

Visit the KMI Photo Gallery for all of our recent classes...

Further Enrichment:  E-Learning Package PLUS The "Knowledge Hub"

  Your KM learning doesn't stop when you achieve Certification.  As an added bonus,
  all Certification students receive the complete eCKM (e-learning) program, plus a
  free membership in the KMI Knowledge Hub.

  The K Hub is your "go to" location for Continuous Learning and New Enhancements
  to the training program.  Each month, KMI loads a new instructional video - presentations delivered by SMEs on special topics relevant to KM practitioners - and, you'll be the first to know when new/premium offerings are available! 

No expiration for these services, and free, as part of your package.

Group or Private class? 

Let us come to you!  For a minimum of 10 students (North America) and 12 students internationally, KMI can deliver a private CKM class at your location or nearby hotel.


  • We come to you!
  • Save on travel
  • The Team learns together
  • Focus on your team's hot-button issues
  • Low cost per student

Please contact KMI for special rates/availability.  Please allow at least 30 days to coordinate/schedule.


Contact us or Call (US) 866-360-IKMI (4564)

We are standing by to help!


How to Contact Us

3554 Founders Club Drive, 
Sarasota, FL, 34240 (USA)

Phone:         (US) 1-866-360-IKMI (4564)


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