Creating personalized customer experiences is a top priority for businesses today, as customers increasingly demand tailored interactions with the...
KMI's Instructors have been busy. Here's what they've been up to...
Rooven Pakkiri (London)
New Course Developed: People Analytics
As a digital consultant, Rooven Pakkiri has 3 areas of focus - Social KM, People Analytics and Digital Transformation. He currently delivers a popular People Analytics course in central London for corporate HR leaders, helping them to build a data driven People business to meet the changing nature of work and the workplace.
Click here for more on this new course!
Rooven is KMI's instructor for the Social KM Certification program. Click here for more on this...
Dr. Tony Rhem (Chicago)
Dr. Tony Rhem just returned from Belfast where he participated at the IBA Mid-Year Meetings for officers: https://www.ibanet.org/
He is the Co-Chair of the Law Firm Management Committee working group on Knowledge Management and IT.
A few weeks ago, he spoke at the Midwest KM Symposium on a product his firm is developing: https://sites.google.com/site/midwestkmcommunity/
And, he just published a blog: The Connection between AI and KM (a 3-part series):
http://knowledgemanagementdepot.com/2017/05/31/the-connection-between-artificial-intelligence-and-knowledge-management/
Dr. Rhem is KMI's instructor for Information Architecture and ECM. For course details, click here...
John Hovell (Washington DC)
John Hovell is co-founder of a Knowledge Management and Organization Development leadership consulting firm called STRATactical International. Clients are delighted with their support, and they recently started a podcast titled Questions Worth Asking. John is often requested to share the Knowledge Transfer Toolkit. After discussing the business case for maintaining capability during retirements and other attrition, he facilitates the 4 steps in an experiential way.
John is one of KMI's lead CKM Instructors, as well as our instructor for Knowledge Transfer Certification. John's debut as CKM Instructor was announced in this recent Press Release.
For more on the Knowledge Transfer program, including intro video, please click here...
Zach Wahl (Washington DC)
Zach Wahl is CEO of Enterprise Knowledge, a leading KM consulting firm based in the Washington DC area. Zach was recently quoted throughout this article from ComputerWorld: "How to cure corporate amnesia with KM software."
Zach's company, Enterprise Knowledge, has earned several awards lately, including:
"Best Place to Work" by Washington Business Journal - click here for more...
KMWorld's 2017 list of "Companies that Matter in KM" - click here...
Washingtonian's "Great Place to Work" - click here...
Zach is KMI's instructor for our Taxonomy Certification program.
For more information on this course, please click here...
Knowledge Management (KM) Certification & Training
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RECENT POSTS
09/12/23
When you are asked what the KM team does or what it can offer to clients, here is a menu of services that a KM team can provide (non-exhaustive)....
