One of the major aspects of customer service is agent productivity that as a result helps the company in improving its customer experience (CX)....
KMI Training for NGO's and Non-Profits
NGO's have long been at the forefront in developing KM strategy. Where resources are at a premium, and getting the right knowledge to the right person at the right time means the difference in quality of life, and often survival, KM training is of critical importance.
KMI has a long history of training KM practitioners in organizations such as the World Bank and International Finance Corporation, UNICEF, UN Development Programs, InterAmerican Development Bank, United Way International, World Vision, Compassion International and others.
KMI training provides significant insight into the unique KM issues facing NGO's and non-profits. Contact us for a custom quote, or to join an upcoming class.
Knowledge Management (KM) Certification & Training
Training
Certification
Transformation
RECENT POSTS
04/08/21
Knowledge management as applied...
04/08/21
Knowledge Management as the System That Helps People in an Organization to Share, Access, and Update Business Knowledge or Information...
