Knowledge Management Institute

Our Blog

How would you like to be a Guest Blogger for KMI? Email us at: and let us know your topic(s)!

How Does Knowledge Management Help Create Personalized Customer Experiences?

Sep 15, 2023   |  By KMI Partner Knowmax

Creating personalized customer experiences is a top priority for businesses today, as customers increasingly demand tailored interactions with the brands they engage with. To meet this challenge, organizations must deeply understand their customers' needs and preferences and be able to deliver targeted experiences that resonate with them. However, achieving this level of personalization can be daunting, especially in industries where customer data is vast and complex.

The Knowledge Management Services Menu Card

Sep 12, 2023   |  By KMI Guest Blogger Ekta Sachania

When you are asked what the KM team does or what it can offer to clients, here is a menu of services that a KM team can provide (non-exhaustive). The overall knowledge management strategy and services are always tailored by the knowledge managers basis the goals, priorities, and needs of the organization. However, the list below provides a quick glance at the scope of knowledge management that goes much beyond bringing knowledge to one place for easy access to the organization. 

Breaking up the Barriers of a Knowledge Hoarding Culture in an Organization

Sep 01, 2023   |  By KMI Guest Blogger Ekta Sachania

Eliminating the culture of knowledge hoarding is crucial for promoting collaboration, innovation, and overall progress within an organization or community. Knowledge hoarding transpires when individuals or groups withhold valuable information, expertise, or resources that could potentially benefit others.

Efficient Project Management for Knowledge Managers: Simplifying Complex Projects

Aug 30, 2023   |  By KMI Guest Blogger Amanda Winstead

Project management seems like it should be pretty easy on the surface. However, it is one of the most surprisingly complex aspects of the entire project and it is utterly fundamental to its success.

Strategies to Enhance Knowledge Flow within an Organization

Aug 28, 2023   |  By KMI Guest Blogger Ekta Sachania

Promoting knowledge-sharing among employees within the organization necessitates employing a range of strategies that render it appealing, convenient, and rewarding. To accomplish this, here are several practical approaches:

The Why and How of Innovating your Knowledge Management Program

Aug 18, 2023   |  By KMI Guest Blogger Ekta Sachania

Introducing innovation into your knowledge management framework entails integrating novel ideas, cutting-edge technologies, and advanced approaches to elevate the manner in which your organization captures, organizes, shares, and leverages knowledge. This process enhances efficiency and fosters a culture of continuous improvement and adaptability.

The Critical Social Media Data Knowledge Managers Must Monitor

Aug 08, 2023   |  By KMI Guest Blogger Amanda Winstead

Knowledge managers have a unique responsibility to keep a keen eye on every business channel. This is for the good of the company, but it can get overwhelming at times. Especially with social media, there are numerous moving parts to keep tabs on. Luckily, there are key data points that can give you the critical information you need to inform decision-making and optimize knowledge in your organization.

Identifying KPIs for your Knowledge Management Program

Aug 07, 2023   |  By KMI Guest Blogger Ekta Sachania

To ensure the success of knowledge management initiatives, it is crucial to identify key performance indicators (KPIs) that align with the objectives of the knowledge management program in your organization. Here are some essential KPIs to help you measure the success of your KM program:

Tacit Knowledge: Why and How to Capture It

Aug 04, 2023   |  By KMI Guest Blogger Ekta Sachania

Knowledge Management is all about knowledge creation and the activities that support the creation and dissemination at various organizational levels. It starts with instilling a knowledge vision, building a collaborative culture, facilitating conversations, globalizing local knowledge, and encouraging creativity and innovation. 

How Knowledge Management Enhances Operational and Business Resilience

Jul 31, 2023   |  By KMI Guest Blogger Amanda Winstead

The past 5 years have been tough on businesses. COVID-19 put a temporary stop to physical operations, and global inflation rates peaked at a record high of 8.73% in 2022.


How to Contact Us

3554 Founders Club Drive, 
Sarasota, FL, 34240 (USA)

Phone:         (US) 1-703-327-7096

General Questions:

Follow us on Twitter Connect to us on Linked In Like us on Facebook Join us on Slack

What's Coming Up

Organization Development Certification (US)
Live Online Oct 18-20; click here... 

Innovation Management Certification (US)
Live Online Oct 24-25; click here...

KM & User Engagement Certification (US)
Live Online Oct 24-25; click here...

Full Calendar


© 2023 KM Institute

All Rights Reserved.