Knowledge Management Institute

CKS - Information Architecture

Next Virtual Certification Class: Feb 8-9, 2021

Meeting times: Mon-Tues, 9-4 EST (Wash DC / NYC)

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For the online version of the program (eCKS-IA), please click here...
For details on a private class, delivered on-site at your location, please click here... 
(please note minimum requirement for a private class is 10 students)


Have you ever experienced a situation when you just can't find that document on your content management system or a specific job aid, standard operating procedure or knowledge article in your knowledge repository?

Maybe you're using a system or website, where the navigation and labeling do not match what you do or how you perform your job. Or worse, your organization has different names for the same or similar content and you are not sure you found or are using the correct content.

Perhaps your organization is beginning a Big Data Analytics initiative and you need to prepare (curate) your content so your in-house tools 
will be more effective at analyzing your unstructured data.

Maybe your organization is beginning to examine IoT (Internet of Things) and need to know how to present and tap into the exchange of information between devices.

A proven cure for these issues is to implement an Information Architecture (IA) that will:

  • Drive a user centric taxonomy, metadata and associated keywords to enable consistent labeling, organization, categorization and “findability” of your content.
  • Enable Big Data Analytics to exploit relationships and synergies between your data and facilitate your organization’s ability to make decisions utilizing the full spectrum of your big data sources.
  • For IoT, IA offers a viable option in which to construct content that will be represented in a flexible object-oriented fashion.


  • Content managers needing to grow in the field of Information Architecture (IA) and Enterprise Content Management (ECM)
  • User Interface/Experience Designers of CM tools and Knowledge Management tools (such as eGain, Oracle KM, and SharePoint)
  • Search Analysts and Information Classification Specialists
  • Content Curators working with Big Data Analytics and IoT
  • Anyone with a Library Science background or Records Management background wanting to understand more about Information Architecture


Upon completion of the course, participants will be able to:

  • Understand the principles of Information Architecture
  • Understand how to develop and apply Content Model, Taxonomy and Metadata Schema
  • Understand the use and application of metadata
  • Understand the principles of card sorting and how to conduct a Card Sort
  • Understand how IA plays a key role in search and the overall user experience
  • Understand how to apply IA to your KM and ECM Strategy
  • Understanding Content Governance and its role in Information Architecture
  • Understand how to apply IA to curate your content for Big Data Analytics
  • Understand how to apply IA to model your content for IoT

Topics Covered

  • Information Architecture Principles: Content modeling, Building Taxonomies, Understanding Metadata development and use
  • Conducting the Card Sort
  • Search Engine Optimization (SEO)
  • IA and the User Experience
  • Content Governance Principles and Practices
  • Incorporating IA in your Knowledge Management and Enterprise Content Management Strategies
  • IA in Big Data Analytics and IoT

   KM-IA Toolkit Included --  Each student is provided a “KM-IA Toolkit” – including templates,
   guidelines, PowerPoint presentations, and sample work products.  This helps ensure all
   participants are productive Day One
 at implementing IA methods in their organizations.

IMPORTANT: All Face to Face (F2F) and Virtual class students gain access to the complete onlineversion of the IA Master Course as well, available at our LMS.  This adds more value to the student for improved studying, so you can access the critical modules you need months or years after class.

Course Overview PDF (downloadable, printable)...

Meet your Instructor

Dr. Anthony J. Rhem, PhD.: serves as the President and Principal Consultant of A.J. Rhem & Associates, Inc., a privately held Knowledge Management & System Integration Consulting, Training and Research firm located in Chicago, Illinois.

Dr. Rhem has over thirty (30) years of experience in information technology and twenty years (20) in Knowledge Management. A published author, educator, and researcher; Dr. Rhem has presented the application and theory of Software Engineering Methodologies, Knowledge Management, and Artificial Intelligence, Big Data and IoT at universities and conferences in the US and Europe.


Group or Private class? 

Let us come to you!  For a minimum of 10 students (North America) and 12 students internationally, KMI can deliver a private Info Arch Certification class at your location or nearby hotel.


  • We come to you!
  • Save on travel
  • The Team learns together
  • Focus on your team's hot-button issues
  • Low cost per student

Please contact KMI for special rates and availability. 
Please allow at least 30 days to coordinate and schedule.

Cost / Registration

CKS - Information Architecture (2-day condensed class plus online "KM Foundation" course).

Next class: Feb 8-9 2021.  

Standard rate for New Students to KMI: $1,995. 
*Past Grads: $1,595 

"Register Now" button is set for standard "New Student" rate.  If you are a Past Grad, contact KMI for your special quote and details.

*Past Grads can bypass the "KM Foundation" online course.  Program includes Workbook and access to the complete online version of the course (eCKS); online exam, Certificate, and "Knowledge Hub" access to new instructional videos on KM and related topics.


Call us: 703-327-7096 or email:

We are standing by to help!

How to Contact Us

3554 Founders Club Drive, 
Sarasota, FL, 34240 (USA)

Phone:         (US) 1-703-327-7096

General Questions:

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