Knowledge Management Institute

CKS - Knowledge Transfer

Next Virtual Class: July 16-17, 2024

Meets live online, 9am-3pm ET; featuring award-winning instructor and long-time KM expert, John Hovell.

Contact us today for a quote, or scroll down for registration.  

Learn the proven Knowledge Transfer Process plus three other critical techniques to bolster knowledge-sharing for teams and organization-wide.  The Certified Knowledge Specialist in Knowledge Transfer includes the 2-day Master Class plus KMI's "KM Foundation" Program (for new students to KMI).  

Introduction (Why we need this)

Want more info?  Click out the video series on the 4 KT Methods we teach in class...

The Knowledge Transfer Program ensures that unique and critical knowledge/capability is not lost during retirements or other workforce related changes (e.g. promotions, mergers and acquisitions, divestitures, job rotations, attrition, etc.). The four-step Knowledge Transfer process (one of the 4 processes we cover) is award-winning and externally validated.  And, it comes with a financial calculation for Return-On-Investment for organizations seeking that important metric.


Any organization who needs to prepare for upcoming loss of unique and critical knowledge/capability, and the managers or team workers who are tasked for this effort, are prime candidates for this training. Often, these individuals are Knowledge or Content Managers, but can also be Human Resources leaders, managers, or business partners. Line managers, program/project managers, and functional leads will also find value and immediate impact in this course.

Learning Objectives

  • Learn the 4-step Knowledge Retention Process
  • Learn KM Action Planning (KMAP)
  • Learn the “Knowledge Jam” Method
  • Learn Observation, Practice, Partnering, Taking Responsibility (OPPTY)

In this course you will not only learn the process, you will compare the process to many other related processes for a deeper understanding of its value. You will also apply the process to your current situation and needs. We utilize an interactive approach to practice the process within the classroom in real time with your peers. Finally, you will also receive helpful and impactful feedback from your peers and instructor with regard to your personal facilitation skills.

How to Earn CKS Certification (simple 2-Part Process)

Note: Past Grads (CKM/CKS) may bypass the "KM Foundation" portion and start with the Master Class for Knowledge Transfer.

Part 1: Take the "KM Foundation" online course (10 hours) and Exam
Part 2: Take the 2-day "Master Class" and learn with your peers; take Exam
Upon successful completion of both exams, you will earn your new CKS Certification in Knowledge Transfer

[click "PDF" for Course Overview and Agenda on page 3]

"KM Foundation" online course is the core for all KMI Certification students.  You do not need to finish "KM Foundation" before starting the Master Class.

Registration: CKS - Knowledge Transfer

Meets: Live Online July 16-17, 2024, 9am-3pm ET

New Students: $1995
Past Grads (CKM/CKS): $1595
Past grads may bypass the "KM Foundation" portion and start with the Knowledge Transfer class.

Group Rates:  Email with your group details and we will respond with discount information.

Program includes live sessions, course materials, class recording, plus online exam, Certificate, and "Knowledge Hub" access for new instructional videos on KM and related topics.

Meet Your Instructor - John Hovell

John Hovell has been practicing knowledge management for nearly 20 years and has
held KM leadership positions for such leading organizations as BAE Systems, Lockheed Martin, and ManTech.

He holds multiple degrees in Management Science and Information Technology.  He earned his Organisation Development certification through National Training Laboratories (NTL) in Oxford, United Kingdom in 2016.  He earned his Project Management Professional certification in 2008. John has also published several chapters in books, as well as magazines and other publications.

John Hovell, once named "Top Young Trainer of the Year," is proud to offer an interactive approach based on individual readiness and needs. 

Click here for our Video Series on Knowledge Transfer, narrated by John Hovell...


Call (in US): 703-327-7096
Or email:





How to Contact Us

3554 Founders Club Drive, 
Sarasota, FL, 34240 (USA)

Phone:         (US) 1-703-327-7096

General Questions:

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What's Coming Up

Certified Knowledge Manager (CKM) - US
Live Online June 24-28; click here...

Knowledge Transfer Certification
Live Online July 16-17; click here...

Certified Knowledge Manager (CKM) - Europe
Live Online July 22-25; click here...

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