Whenever we’re asked about the ROI of Knowledge Management, the usual responses quickly emerge — usage analytics from knowledge libraries, downloads, engagement on communities of practice, hours saved by reusing existing content, and the productivity boost from quicker access to information.
And yes, all of these are important. They’re tangible, they’re easy to track, and they speak in a language that leadership often wants to hear.
But here’s the truth we rarely talk about: some of KM’s biggest wins are the ones you can’t always measure on a dashboard.
Click here:
https://www.kminstitute.org/blog/beyond-metrics-the-hidden-roi-of-knowledge-management
Whenever we’re asked about the ROI of Knowledge Management, the usual responses quickly emerge — usage analytics from knowledge libraries, downloads, engagement on communities of practice, hours saved by reusing existing content, and the productivity boost from quicker access to information.
And yes, all of these are important. They’re tangible, they’re easy to track, and they speak in a language that leadership often wants to hear.
But here’s the truth we rarely talk about: some of KM’s biggest wins are the ones you can’t always measure on a dashboard.
Click here:
https://www.kminstitute.org/blog/beyond-metrics-the-hidden-roi-of-knowledge-management
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra.
.svg){kind=small}
3554 Founders Club Drive, Sarasota, FL, 34240 (USA)
Phone: (US) 1-703-327-7096
Training:training@kminstitute.org
General Questions:info@kminstitute.org
.png)
.png)
.png)
.png)