What even is “good KM” anymore?

Everyone talks about Knowledge Management like it’s a standard discipline—document the thing, structure the thing, share the thing. But in practice? It’s all over the place.

Some orgs treat KM like a compliance checkbox.

Others expect it to do culture change, onboarding, automation, and lunch ordering all at once.

So let’s reset.

What’s your version of “good KM”?

What do you actually expect a KM function to do?

Bonus points if your answer includes something weird, painful, or wildly aspirational. We’re not judging.