What’s the weirdest way you’ve solved a KM problem?

We talk a lot about structure, governance, frameworks... but sometimes the best KM solutions don’t look like KM at all.

One time I solved a documentation mess with a quiz. Another time, I used a chatbot to help users avoid the knowledge base entirely.

I’ve seen someone use memes to train agents better than any guide ever could.

So what’s your most creative KM fix? The ones that felt weird but worked.

The ones that made people say “Wait… you did what?”

Bring the hacks, the workarounds, the brilliance dressed in chaos.

Bonus points for unofficial solutions that outperformed the competition or malicious compliance turned into a company win.