Knowledge Management Institute

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Learning from Dirt Bikes

Jan 28, 2016   |  By Rustin Diehl, JD, CKM

The ability to learn and repurpose knowledge from a specific circumstance is a key to ingredient to innovation.  There are a number of ways that KM practitioners can leverage knowledge and learning.  Some of the techniques most used by KM practitioners include: (1) knowledge capture, (2) knowledge leveraging, (3) knowledge creation, (4) Lessons learned and (5) Best practices.

Is KM a Science? (Part 2 of 2)

Jan 20, 2016   |  By Lesley Crane, PhD

Lesley Crane continues her discussion as to whether or not KM should be considered a science. . . Our survey results will be published next week.

Consequently, one can envisage that a scientific field is characterised by dominant theory, a body of appropriate research and knowledge, and a lively research agenda. From an academic perspective, the field of Knowledge Management possesses all of these characteristics.

Is KM a Science?

Jan 12, 2016   |  By Lesley Crane, PhD

It comes as no great surprise that a recent investigation of C-Suite respondents finds creativity and innovation, and creating a truly service culture to be top priorities. To this wish list we could easily add sustainability, managing change in a disruptive VUCA environment, and responding to the volatility of consumer demands. All of these issues share one thing in common – they position knowledge and knowledge workers front and centre.  Easy to say, not so easy to do.

Do you want to be one of the 8% who achieves their New Year’s Resolution?

Jan 06, 2016   |  By Jane Maliszewski, Founder - Vault Associates

It’s that time of year again to take stock of where we are, what we’ve done, and envision doing something different in the future. The popularity of setting New Year’s Resolutions speaks to our natural affinity for change.  According to the Statistic Brain Research Institute, 45% of Americans set New Year’s resolutions, yet only 8% of those fully succeed. 

Whether you are in the ‘resolution setter’ category or not, would you like to really be successful at what you’d like to change?

To Social or Not to Social?

Dec 02, 2015   |  By Rebecka Isaksson | Director, KM Programs - Microsoft

I am coming back to a popular and dear topic to many here: e-mail vs. conversations (I’ll use ‘conversations’ loosely, to refer to ‘enterprise social’ platforms in general). The discussion that seems to occur most often in my own experience, is regarding the “WHAT” (e-mail or ‘social’ tools) but not nearly as often on the “WHEN”, "HOW", or even more importantly in my opinion: the “WHY”.

Workplace Evolution – Tuning in to Worker Expectation

Oct 28, 2015   |  By Rooven Pakkiri | Social Business Consultant

We now want the same digital experience and service levels at work as we get in our personal life

The world of work is undergoing significant change. Worker expectations have shifted in so many ways. Employees want to use their own devices and applications to get their work done. They expect to have their views and ideas aired and to get rapid feedback. Access to information and to decision makers is often more important than financial remuneration. Transparency and Collaboration are the new corporate mantras.

Collaboration is Fundamental in a Mobile-First, Cloud-First World

Oct 15, 2015   |  By Rebecka Isaksson | Director, KM Programs - Microsoft

 . . . and an essential driver of Business Transformation!

I had the great opportunity to sit down with two CxOs from a European police organization a couple of weeks ago. The topic for discussion was to share experiences and discuss the common challenges and opportunities, that the business transformation of moving into a Mobile-first, Cloud-first world creates.

Human Capital - The Last Differentiator

Sep 30, 2015   |  By Rooven Pakkiri | Social Business Consultant

We are now operating in a world where the commoditisation of IT is fast becoming a reality for the current workforce. And it will be totally non-negotiable for the future workforce. BYOD is rapidly becoming BYOA. In this brave new world of Internet 3.0, the playing field has shifted - company size and history is less important than responsiveness and agility. The now legendary story of Blockbuster's rejection of the Netflix offer to form a partnership is instructive. The way in which talent finds its desired company and the terms on which it wants to engage are evolving rapidly.

Why do Knowledge Management (KM) Programs and Projects Fail?

Sep 22, 2015   |  By Dr. Anthony J. Rhem

Let’s begin by determining the difference between a KM Program and a KM Project. In many of my Knowledge Management (KM) engagements, organizations look to initiate KM through a specific initiative or project. Once that project is concluded many of these organizations believe that their KM involvement is done and they move on to the next initiative. In order to have a sustainable KM presence at an organization we must move from the tactical approach of a KM project to that of a strategic approach of a KM Program.

Knowledge Management and the Sharepoint Era

Sep 17, 2015   |  By José Carlos Tenorio Favero | Global Knowledge Management

First generation KM, nicknamed the tool era, was crawling with technology solutions.  Many years later we are still looking hard at technology and we seem to be heading towards a new generation nicknamed the Sharepoint era.

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