Knowledge Management Institute

Our Blog

How would you like to be a Guest Blogger for KMI? Email us at: info@kminstitute.org and let us know your topic(s)!

The Role of Knowledge Management in Customer Engagement

Jul 27, 2024   |  By KMI Guest Blogger Amanda Winstead

Many businesses are shifting to customer-centric practices.
The role of KM is crucial in this shift, especially in marketing.
The data it provides about customers helps marketers make more reliable choices for customer engagement, improving the department’s efficiency. It helps with:

The Role of CoPs in Capturing and Nurturing Tacit Knowledge

Jul 14, 2024   |  By KMI Top Guest Blogger, Ekta Sachania

An organization’s collected knowledge is its most essential asset. The development of this intellectual knowledge from implicit to explicit, sharing, and utilization forms the basis of knowledge management. Its purpose is to ensure that the relevant knowledge in people’s heads and the hard drive is captured and made available to the whole organization to realize an organization’s goals.

Building Resilience: The Role of Knowledge Management in Organizational Adaptation and Change Management

Jul 11, 2024   |  By KMI Guest Blogger Amanda Winstead

Turbulent weather in the business landscape can shake any organization's foundation, making effective knowledge management (KM) critical for swift adaptation and getting ahead of disruptions.

Top Benefits of Cloud-Based Knowledge Management Systems for Modern Businesses

Jul 03, 2024   |  By KMI Guest Blogger Amanda Winstead

While cloud computing has been around for quite some time now, a number of businesses today still operate without it. However, many are starting to realize that in the rapidly evolving landscape of knowledge management (KM), adopting
a cloud-based system is more efficient compared to handling everything on-site.

The Role Senior Leadership Plays in Driving Knowledge Management Culture Across the Organization

Jun 29, 2024   |  By KMI Top Blogger, Ekta Sachania

Driving knowledge management (KM) in any organization is a substantial change that must be reflected in the organization’s culture and values. And who better to spearhead this cultural transformation than the senior leaders?

Now, let us delve into how senior leaders can effectively drive this change:

 

 

Driving KM Adoption: How to Deliver KM Solutions that Resonate with Employees

Jun 29, 2024   |  By KMI Guest Blogger Ekta Sachania

The core principle of knowledge management (KM) is to empower organizations to thrive in the highly competitive market landscape by creating an agile framework that can quickly adapt to the changing business priorities and goals,
and empower employees to Innovate and deliver consistent value to their customers. 

The Agile and KCS Intersection for Continuous Improvement, Collaboration, and Knowledge Management

Jun 14, 2024   |  By KMI Top Blogger, Ekta Sachania

Agile is an interactive process focusing on small sprints emphasizing constant review, feedback, and collaboration for continuous improvement. This is exactly what forms the baseline for a successful KCS setting.

KCS in Action for a Sustainable and Successful KM Practice

Jun 10, 2024   |  By KMI Top Blogger, Ekta Sachania

KCS is based on the continuous improvement process. It is the most in-demand and revered approach for setting up a KM practice due to its many-to-many model that leverages the employees’ collective experience across the organization versus the traditional KM system that follows a few-to-many approach while setting up the framework.

Keeping your Knowledge Repository Current and Driving Adoption

May 30, 2024   |  By KMI Top Blogger, Ekta Sachania

A knowledge repository, also known as a library, is the foundation of any knowledge management framework. It can take various forms such as Communities of Practice (CoPs), Centers of Excellence (CoEs), knowledge exchange platforms, sales/pre-sales repositories, and more, depending on the organization and service line.

AI and KM; What's Ahead with New Technologies and KM Systems

May 28, 2024   |  By KMI Guest Blogger Autumn Morales

Information processing has changed significantly on our part due to breakthroughs in artificial intelligence concepts. It's projected that AI will add $15.7 trillion to the global economy by 2030.

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