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The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of the growing field. Based on our experience as the largest Knowledge Management Consulting company globally, I’ve once again defined the trends that I believe we can expect to see increasing over the next year and beyond. 

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Last week, Senture, LLC staff sponsored, exhibited, and attended KM Showcase 2020 co-presented by KM Institute and Enterprise Knowledge. The Showcase provided an excellent opportunity to meet and engage with KM experts and fully embrace the Learn, Collaborate, and Apply concepts that were evident in conversations in the Exhibit Hall, in speaker presentations from the KM Experts and KM in Practice tracks, and in the plenary sessions.

Why consider Conversational Leadership?
Our world has notable peace and turmoil. We can see peace between countries that were at war just a few decades ago. And we can see peace in communities and families that have worked through their challenges. Alongside this peace, we can also see turmoil in countries, communities, and families.

Officially started back in 1995, Knowledge Management (KM) has had a bumpy ride to put it kindly.  There are a number of reasons for this, the most significant one being that it was at its inception owned and delivered by IT (not KM specialists) and was largely dependent on databases with impenetrable folder structures.

We're sharing with you here a series of short discussions captured on video between Stephanie Barnes and John Girard about the use of creativity in knowledge management. It came about because of the chapter that Stephanie wrote for the book John and JoAnn Girard created and edited called, Knowledge Management Matters: Words of Wisdom from Leading Practitioners. 

Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle on it at all. That is especially the case for organizations that are in the business of offering their knowledge to their clients, such as:

Workplace culture is an intangible concept that can be influenced by a myriad of internal and external factors. One of the most significant factors impacting the development of an organization’s culture is how well it responds to and adapts to change. Many organizations share common business challenges. To overcome these challenges, each business must look to its unique collection of assets. The most valuable asset a business has lies in the collective knowledge of its workforce.

Everyone's excited to discuss Artificial Intelligence, and even more excited when Deep Learning is brought up. Surely, this is a revolutionary concept. That said, it has surely somewhat dizzied us.

Some seem to think that in the future professions will change and workers will become redundant. Some refer to production workers, others add accountants and other to the list. They are probably right.

The fourth industrial revolution has arrived. The possibilities of AI and how we will benefit from it is mind boggling and beyond imagination of many. It is said that like second industrial revolution resulted in us getting electrified, the fourth industrial revolution will end in us being ‘cognified’. We are getting into a data and insight driven world and it will be interesting to check the linkage between Knowledge management and Artificial intelligence at this juncture so that we leverage AI in a more meaningful way.

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my daily workload” to something that is done naturally as part of their everyday workflow. The idea that there is no immediate, one size fits all solution to effortlessly integrating KM into their culture and work may seem daunting. This goal, however, is no different than getting fit for the summer.