Knowledge Management Institute

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Moving Your Knowledge Management Journey Forward with Design Thinking

Aug 30, 2018   |  By Zach Wahl | CEO, Enterprise Knowledge

As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get the buy-in necessary for a true KM transformation. This isn’t just about building users into the design effort. Beyond that, it’s about engaging them in the initial discussions regarding wants and needs and what’s working and what’s not, within the focused context of Knowledge and Information Management.

What We Learned from Running a KM "World Cup"

Aug 13, 2018   |  By Ilana Botha | Moorhouse Consulting

As a small and growing knowledge management team, we are always looking for ways to engage our people. The FIFA World Cup 2018 presented a perfect opportunity for our us to create an internal campaign at our company, Moorhouse Consulting, modelled on the World Cup. It’s not hard to get swept up in the competitive spirit of the World Cup - even if you’re not a die-hard football fan. This enthusiasm was the wave we wanted to surf.

Our aim was to get people to share knowledge and understand the processes and benefits of knowledge management.

Why KM Efforts Fail

Jul 11, 2018   |  By Zach Wahl | CEO, Enterprise Knowledge

In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the tales of Knowledge Management woe I encounter tend to be quite similar.

Tips from a Veteran Knowledge Management Practitioner

Jun 11, 2018   |  By admin

In a recent post on Lucidea.com, well-known KM expert, Stan Garfield shared his tips for "Seeking Outside Help" in selling KM to others within your organization.  We at KMI have found that this is a common issue faced by knowledge managers, and hope you find Stan's advice useful. . .   

You don’t have to go it alone to sell KM to others in your organization. Take advantage of outside help by scheduling visits with others who are doing KM well, joining and participating in KM communities, using industry analyst reports, or using an outside consultant.

Gaining Executive Buy-in for KM Initiatives

May 31, 2018   |  By Mary Little, Sr. Consultant, Enterprise Knowledge

As knowledge management professionals, it’s clear to you and me why we should invest in knowledge management initiatives. However, not everyone shares this understanding, especially at the executive level, so what can you do to gain buy-in from senior leaders along with the resources and support you need to be successful?

Can KM Be Your Superpower?

May 16, 2018   |  By Vanessa DiMauro | Leader Networks

Can KM be your "Superpower"?  Vanessa DiMauro of Leader Networks thinks so!  She shares a few tips for boosting your career in her recent blog post, which we are passing along to you today.

"Why KM Is Your Superpower"

Design Thinking and Taxonomy Design

May 02, 2018   |  By Claire Brawdy | Prinicipal, Enterprise Knowledge

In my experience I’ve found that any successful taxonomy design effort stems from a strong understanding of the end users’ needs – hardly a small task. One way that I’ve worked to address this challenge is by incorporating Design Thinking into our taxonomy design process.

Conversational Leadership: 3 Steps to Improve Conversations

Apr 16, 2018   |  By John Hovell | CEO and Co-founder, STRATactical

"If you want to go fast, go alone; if you want to go far, go together."  -- African Proverb

Do conversations need to improve?

What is Knowledge Management and Why Is It Important?

Apr 03, 2018   |  By Zach Wahl | President and CEO, Enterprise Knowledge

As I’ve often asserted, Knowledge Management struggles with its own identity. There are any number of definitions of KM, many of which put too much stress on the tacit knowledge side of the knowledge and information management spectrum, are overly academic, or are simply too abstract. At Enterprise Knowledge, we’ve adopted a concise definition of knowledge management:

Knowledge Management involves the people, process, culture, and enabling technologies necessary to Capture, Manage, Share, and Find information.

Knowledge Management is about mindset and people - not technology

Mar 13, 2018   |  By Rebecka Isaksson - Director, Knowledge Management Adoption - at Microsoft

This is an article that has been brewing at the back of my mind for a while. As I have engaged with more and more organisations, on the topic of “Knowledge Management Strategy”, it has been proven over and over again that most of us are making the same mistake: We tend to think that transforming our teams and our companies into a “Knowledge-centric organisation” is all about acquiring the latest collaboration tool, or (re-) defining our processes and scorecards. I can tell you with confidence that it is not.

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