Knowledge Management Institute

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In Contempt of Knowledge Management

Feb 03, 2022   |  By KMI Guest Blogger Michael Sequeira

"All the world's a stage, and all the men and women merely players: they have their exits and their entrances; and one man in his time plays many parts, his acts being seven ages." - William Shakespeare

Ever wondered who the actors of a PLAY are when you are deploying a successful KM strategy? If you thought that it is only the Leaders who are the producers and who own the budget, then think again!

In Conversation with KM

Feb 01, 2022   |  By KMI Guest Blogger Michael Sequeira

Knowledge is an intangible organizational asset that needs to be managed like any other asset. It needs to be developed, consolidated, retained, shared, adapted, and applied so that workers can make effective decisions and take aligned actions, solving problems based on the experience of the past and new insights into the future. -  - Definition from ISO 30401 : 2018










Cracking The Knowledge Management Technology Code

Jan 19, 2022   |  By KMI Guest Blogger Adam Bielanski

In recent years, knowledge management systems have changed business and customer success. And companies who don't want to be left in the dust need to start using new tools that can help them simplify complex data and develop better ways to store and access information to achieve better business outcomes instead of relying on bandaid solutions for an easy fix.

However, cracking the code to a new knowledge management technology is no easy feat, especially for large companies with massive data and endless amounts of information.

Technology Tools to Improve Knowledge Management

Jan 17, 2022   |  By KMI Guest Blogger Amanda Winstead

In today's knowledge-driven economy, knowledge management is a powerful tool for any business. Knowledge management can help organizations be more efficient and productive by improving their information-sharing practices. However, without the proper tools, implementing this best practice can be inefficient and lead to lower productivity levels.

Knowledge Management Practices in Universities: The Role of Communities of Practice

Jan 11, 2022   |  By KMI Guest Blogger Maliha Safiullah

In a rapidly evolving world, we must align with modern digital approaches like VR (Virtual Reality), Big Data, and AI to gain and maintain a competitive advantage. The education sector embraces knowledge management by CoPs (Communities of practice)
to keep abreast with these technological advancements.

Forming and Leading a Grassroots Knowledge Management Movement

Jan 11, 2022   |  By CKM Grad and Master CKM Candidate Tim Billbrough


I work for a major online- and campus-based university with about 5,000 full-time employees and 4,000 part-time faculty. When I began my KM journey, knowledge management within my company, where it existed, was disparate and siloed. It was also limited only to knowledge bases and other similar forms of information management on the DIKW pyramid and even then not managed well.

A Superhero’s Guide to Knowledge Management

Dec 15, 2021   |  By KMI Guest Blogger David Newstead, CKM, PMP

It may sound strange, but pop culture has a lot to offer Knowledge Management, especially science fiction and superhero franchises. Some of these institutions now stretch across several lifetimes as well as every conceivable kind of media. This includes adaptations in film, television, comic books, radio, podcasts, magazines, novels, gaming of every variety, and much more. Overtime, this body of work has led to a wide range of strategies to simply keep track of it all.

The Benefit of Teaching Conversational Leadership

Dec 14, 2021   |  By KMI Guest Blogger Amanda Winstead

Leadership is never easy. It often requires you to strike the delicate and difficult balance between coaching, mentoring, teaching, and commanding. But while it is impossible to be all things to all people, there are strategies that effective leaders can use to build a cohesive, harmonious, and high-functioning team.

5 Ways KM Tools Empower Your Customer Service Teams

Dec 08, 2021   |  By KMI Guest Blogger Prabhjot Singh

Knowledge management tools can improve employees' capabilities, contribution, and efficiency provided they have access to the appropriate information at the right time. Your employees may develop and unleash new prospects within your organization when you have valuable internal data. Better performance also can be achieved with the use of knowledge-sharing technologies. 

With a knowledge-sharing solution in place, you'll be able to provide your employees with all essentials they need to achieve their professional goals while also maximizing their contribution to your bottom line.

The Importance Of Technical Writing In Knowledge Management

Dec 07, 2021   |  By KMI Guest Blogger Frank Hamilton

Knowledge management has become an important aspect of almost every business nowadays – and it’s clear why. But what could be challenging to some knowledge managers is keeping their systems in check. This is when technical writing can be incredibly useful, so here’s everything you need to know about the importance of technical writing in knowledge management.


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Knowledge Transfer Certification
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