Knowledge Management Institute

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Radical KM and the ISO KM Standard 30401

Apr 05, 2022   |  By KMI Instructor and Guest Blogger Stephanie Barnes

The Knowledge Management Systems—Requirements, ISO 30401 (shortened to, ISO KM Standard) was published in 2018 and provides guidelines for organizations to develop a management system to promote and enable value-creation through knowledge. As such, it offers definitions and a high-level framework and process for this purpose. It is meant to be used in any organization, and in any industry or sector, which makes it a good place to start when explaining how Radical KM fits within and enhances traditional KM.

Explaining Knowledge Management; It's Importance, Use Cases and Types

Mar 31, 2022   |  By KMI Guest Blogger Sasi Dharan

Knowledge Management: Key Questions and Answers


Role of a Knowledge Management System in the Healthcare Industry

Mar 25, 2022   |  By KMI Guest Blogger Sowmya Juttukonda

In contrast to knowledge management systems that use information technology (IT) to create, manage, store, share, and reuse knowledge, the healthcare industry faces unique challenges. Those include system complexity, medical errors, significant growth in medical knowledge, and increased healthcare costs. Thanks to knowledge management, experts and hospitals can apply worldwide techniques to satisfy medical needs. Knowledge may be used effectively to help future generations learn from past mistakes and build inventive solutions.

Learn to ACE-IT with Knowledge Management

Mar 25, 2022   |  By KMI Guest Blogger Michael Sequeira









Has KM Shown You the Mirror?

Mar 17, 2022   |  By KMI Guest Blogger Michael Sequeira

Each of us growing up has heard the famous story of the "Six blind men and an elephant". The moral of the story is that humans tend to claim absolute truth based on their limited, subjective experience as they ignore other people's limited, subjective experiences which may be equally true.

Using Knowledge Management to Protect Employees from Digital Overload

Mar 09, 2022   |  By KMI Guest Blogger Amanda Winstead

In today’s world, many of us cannot get away from digital devices. We rely on computers for work, mobile phones for social connection, and all kinds of other screens for entertainment and relaxation. For workers immersed in this digital environment, the threat of digital overload is all too real.

Knowledge Management: Killer ROI Examples from the Global 1000

Mar 08, 2022   |  By KMI Guest Blogger Anand Subramaniam

What is the secret to customer loyalty? The answer straight from ~50,000 consumers, per a massive survey conducted by Corporate Executive Board (now Gartner), was: Make it easy to get service.

Fuel Your ‘Career’ Through Knowledge Management

Mar 04, 2022   |  By KMI Guest Blogger Michael Sequeira

Today the Questioning Mindset can be a barrier to advancing one's career and this impacts also in many what Knowledge Management must be offer. It can be attributed mostly to the 'users' unclear needs exploration that can be a challenge to overall adoption.

Up Your Query Handling Ante With Modern Knowledge Management To Differentiate CX

Feb 27, 2022   |  By KMI Guest Blogger Anand Subramaniam

Pundits have long talked about the importance of customer experience for business performance. You may have received the edict from the CEO or advice from your consulting firm to differentiate yourself through CX. However, you may also know that businesses have been at it for years with only a handful having any semblance of success.

Perfecting Competency-Based KM

Feb 26, 2022   |  By KMI Guest Blogger Michael Sequeira



To many skilled professional certifications are the key to improving their competency getting recognized; advancing their careers as their gain experience and grow into a new role; finally become experts.

However, if one were to look at the above there are four keywords as below


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