Creating personalized customer experiences is a top priority for businesses today, as customers increasingly demand tailored interactions with the...
Our Introductory Series on Agile and Design Thinking
Short videos hosted by KMI Instructor, Mary Little.
Did you know?
Agile and Design Thinking methods are covered in the (new) KM & User Engagement Certification class. The debut class is coming up: Sep 26-27, 2023. Click here for details. Contact us today for a no-obligation quote.
What is Agile?
Agile Success Story 1
Agile Success Story 2
The Change Management Component to Agile and Design Thinking
Course Overview (Agile and Design Thinking Certification)
What is Design Thinking?
The Five Phases of Design Thinking
Knowledge Management (KM) Certification & Training
Training
Certification
Transformation
RECENT POSTS
09/12/23
When you are asked what the KM team does or what it can offer to clients, here is a menu of services that a KM team can provide (non-exhaustive)....
