Knowledge Management Institute

October 2016

Measure the Findability of Your Content

Oct 27, 2016   |  By Ben White | Enterprise Knowledge

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy.

Step #4: Measure the Findability of Your Content

Search, which is central to enterprise-wide knowledge transfer, is simple in theory; a user enters a set of key terms in a search engine and the search engine retrieves records that match the key terms. In reality, the architecture of a search engine is nothing more than:

The 4 Steps to Designing an Effective Taxonomy: Step #3 Validate Your Taxonomy

Oct 13, 2016   |  By Ben White | Enterprise Knowledge

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy.

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