Jan 25, 2017
| By Zach Wahl | President & CEO - Enterprise Knowledge
After nearly twenty years of Knowledge Management Consulting, I’ve developed core themes to what I believe comprises good KM. EK’s definition of KM embodies many of these themes:
“Knowledge Management involves the people, culture, content, processes, and enabling technologies necessary to Capture, Manage, Share, and Find information.”
Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. However, knowledge management often turns to be even harder than real oil extraction from the entrails of the earth. That is, even with such a sustainable resource as knowledge, only few companies succeed in making a good use of it.