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ISO 30401 - Standards for Knowledge Management - What Is It and Why Should You Care?
Recently, John Hovell, KMI's Instructor for the Knowledge Transfer and CKM courses, held a Knowledge Cafe' style webinar to discuss the newly emerging ISO 30401 standards for Knowledge Management.
Please scroll down and submit your info for free access to the webinar.
Knowledge Management (KM) Certification & Training
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11/03/22
Think about how your customer service representative would deal with a client. They are trying their best, but the knowledge management software...
