Creating personalized customer experiences is a top priority for businesses today, as customers increasingly demand tailored interactions with the...
Instructor Presentation
KMI Instructor Jack Merklein gives an informative talk on making KM an imperative in your organization.
This session was taped during one of our last in-person CKM classes (before Covid).
Next CKM Class with Jack Merklein: Apr 24-28, 2023. Click here for details...
Knowledge Management (KM) Certification & Training
Training
Certification
Transformation
RECENT POSTS
09/12/23
When you are asked what the KM team does or what it can offer to clients, here is a menu of services that a KM team can provide (non-exhaustive)....
