When an organization implements a new venture, one of the questions raised concerns the return on investment (ROI) of the program. One of the top five knowledge management practices to improve ROI, as discussed in our February 4 blog, is obtaining your leadership’s commitment. This is critical to the success of the knowledge management program within your organization....
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One of the most underrated and under-utilised aspects of Knowledge Management is its ability to lead to innovative solutions for customers and...
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