Knowledge Management Institute

December 2015

To Social or Not to Social?

Dec 02, 2015   |  By Rebecka Isaksson | Director, KM Programs - Microsoft

I am coming back to a popular and dear topic to many here: e-mail vs. conversations (I’ll use ‘conversations’ loosely, to refer to ‘enterprise social’ platforms in general). The discussion that seems to occur most often in my own experience, is regarding the “WHAT” (e-mail or ‘social’ tools) but not nearly as often on the “WHEN”, "HOW", or even more importantly in my opinion: the “WHY”.

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