Knowledge Management Institute

April 2017

Knowledge Management of Structured and Unstructured Information

Apr 18, 2017   |  By Joe Hilger | Enterprise Knowledge

Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the full enterprise of an organization’s knowledge. What about databases, reports, and dashboards? To fully encompass an organization’s knowledge and information, both structured and unstructured information must be addressed.

Are Internal Social Networks Ungovernable?

Apr 05, 2017   |  By Craig St. Clair | Enterprise Knowledge

I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if the company could use Yammer less organically and more deliberately for communication and collaboration.

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