Knowledge Management Institute

March 2018

Knowledge Management is about mindset and people - not technology

Mar 13, 2018   |  By Rebecka Isaksson - Director, Knowledge Management Adoption - at Microsoft

This is an article that has been brewing at the back of my mind for a while. As I have engaged with more and more organisations, on the topic of “Knowledge Management Strategy”, it has been proven over and over again that most of us are making the same mistake: We tend to think that transforming our teams and our companies into a “Knowledge-centric organisation” is all about acquiring the latest collaboration tool, or (re-) defining our processes and scorecards. I can tell you with confidence that it is not.

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