Knowledge Management Institute

August 2018

Moving Your Knowledge Management Journey Forward with Design Thinking

Aug 30, 2018   |  By Zach Wahl | CEO, Enterprise Knowledge

As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get the buy-in necessary for a true KM transformation. This isn’t just about building users into the design effort. Beyond that, it’s about engaging them in the initial discussions regarding wants and needs and what’s working and what’s not, within the focused context of Knowledge and Information Management.

What We Learned from Running a KM "World Cup"

Aug 13, 2018   |  By Ilana Botha | Moorhouse Consulting

As a small and growing knowledge management team, we are always looking for ways to engage our people. The FIFA World Cup 2018 presented a perfect opportunity for our us to create an internal campaign at our company, Moorhouse Consulting, modelled on the World Cup. It’s not hard to get swept up in the competitive spirit of the World Cup - even if you’re not a die-hard football fan. This enthusiasm was the wave we wanted to surf.

Our aim was to get people to share knowledge and understand the processes and benefits of knowledge management.

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What's Coming Up

KM & User Engagement Certification
Live Online, Apr 23-24; click here... 

Certified Knowledge Manager Class for Gulf/EMEA
Live Online, Apr 22-25; click here...

Certified Knowledge Manager Class for N. America
Live Online, Apr 22-26; click here...

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