Knowledge Management Institute

May 2019

Motivation and KM

May 29, 2019   |  By Tom Olney, PMP, CKM, CUDE | VP, Knowledge Management - PSCU

The Million Dollar Question

If I’m a subject matter expert – and I’m recognized and rewarded for what I know – what is my motivation to share? Is it for the good of humanity, or the business, or my fellow employees? Is it to leave a legacy? Is it just because it’s the right thing to do? For most people, none of these reasons are compelling enough to stop the knowledge hoarding madness.

Diagnosing Knowledge Management Problems with a Social Innovation Framework

May 07, 2019   |  By Jamie Muskopf | Guest Blogger

Social Innovation can be defined as “the systematic disruption of social norms to effect social change.” As knowledge managers, we are quick to learn that much of the work we do involves not simply designing better processes and using technology advantageously, but disrupting the social and behavioral norms of people in our organizations in ways that enable their successful participation in new processes and technology related changes.

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