Knowledge Management Institute

October 2021

A Complete Guide on Knowledge Management & CRM as a Support for Businesses In 2021

Oct 26, 2021   |  By KMI Guest Blogger Dur-e-Sabih

A reactive approach to running a business is just not enough. Instead, you need to actively find new ways to provide value to customers. This is why a proactive approach must be adopted. One of the ways you can be more proactive is by combining your knowledge management system and CRM. 

Integrating knowledge management (KM) with CRM has become a necessity. It allows organizations to achieve sustainable competitive advantage. When it comes to managing customer relationships, every bit of information is important. The worst mistake that you can make is overlooking issues.

5 Ways Knowledge Management Improves Efficiency

Oct 15, 2021   |  By KMI Guest Blogger Casey Harward

It is said that knowledge is the king; it is entirely accurate, especially today, in this age of great advancement. People with knowledge are intellectuals, thus are an asset to an organization, and it is attributed to their aptitude that different organizations look for opportunities to rope them in.

The Practicality of Knowledge Management in Health Today

Oct 08, 2021   |  By KMI Guest Blogger Amanda Winstead

In today’s healthcare industry, we need all the help we can get. COVID-19 continues to cause sickness and even death among the population, filling hospitals and overwhelming medical staff. There aren’t enough professionals to comfortably manage the situation or stem the tide of demand on the horizon as the population continues to age up.

 

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What's Coming Up

CKM Class for Europe and Gulf
Nov 29-Dec 2; click here...

Webinar: Top 5 KM Processes
Dec 8th, 3:30pm EST; click here...

CKM Class for North America
Dec 13-17; click here...

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