June 2023

As a knowledge manager, I often struggle to convey the importance of my role to those outside of the KM community. For most, you can be a content writer or a technical writer, but if you explain that you manage all this knowledge and make it accessible to everyone in the organization, they draw blank.

So here is a simple definition to explain what it is and its purpose in the organization. Hope it helps when next time you have to explain how critical is your role for your organization.